PARTIES TO THE AGREEMENT

Company Name: BEKPEN ULUSLARARASI TURİZM TİCARET LTD. ŞTİ.

"BEKPEN TURİZM" TURSAB CERTIFICATE NUMBER 14563

Address: ESENYALI MAH. MEZKUR SOK. NIZAMETTIN OTLUOGLU APT BLOK NO: 26A PENDİK İSTANBUL

Email: bekpenturizm@gmail.com

Tel: +90 544 102 14 14

BUYER: RECEIVING SERVICE

THE SUBJECT OF THE CONTRACT

Regulation on the Law No. 4077 on the Protection of Consumers and the Implementation Principles and Procedures of Distance Contracts regarding the sale and delivery of the goods/services with the qualifications mentioned in the contract and the sale price of which is also specified in the contract, which the Buyer has ordered electronically from the www.bekpentravel.com website of the Seller. It is the determination of the rights and obligations of the parties in accordance with its provisions. The buyer, the basic characteristics of the goods / services subject to sale, the sales price, payment method, delivery conditions, etc. He/she accepts and declares that he/she has knowledge of all preliminary information and the right of "withdrawal" regarding the goods/services subject to sale, that he/she confirms this preliminary information in electronic environment and then orders the goods/services in accordance with the provisions of this contract. The PRIVACY POLICY and TRANSFER AGREEMENT on the payment page of www.bekpentravel.com are integral parts of this contract.

DATE OF CONTRACT

The dates covered by the service requested by the customers from the www.bekpentravel.com site are essential.

DELIVERY OF GOODS/SERVICES, PLACE OF CONTRACT AND DELIVERY METHOD

The service offered by the seller is provided according to the transfer location determined by the customer, as determined by the customer when requesting the service.

BUYER'S STATEMENTS AND COMMITMENTS

If the right of withdrawal will be used, Transfer service & Car rental with driver should not be used. The invoice must be returned. If the relevant bank or financial institution fails to pay the price of the goods/services to the seller due to the unfair or unlawful use of the credit card of the buyer by unauthorized persons after the transfer service or the car rental with driver, the buyer has to pay himself the transfer service or the car rental fee with the driver.

FEATURES OF THE GOOD/SERVICE SUBJECT TO THE AGREEMENT

The type and type, quantity, brand/model, color and sales price including all taxes of the goods/services are as stated in the information on the goods/services promotion page on the website www.bekpentravel.com and on the invoice, which is considered an integral part of this contract.

CASH PRICE OF GOODS/SERVICES

All prices on the www.bekpentravel.com website are displayed including VAT and all other taxes (subject to changes in such taxes), unless otherwise stated on our website or in the confirmation e-mail. The installment method chosen from the site is valid. In installment transactions, the relevant provisions of the contract signed between the buyer and the cardholder bank are valid. The credit card payment date is determined by the terms of the contract between the bank and the buyer. In some vehicles on our website, only a prepayment condition can occur as a payment option. The commission deductions and responsibility arising from the bank to which the money will be transferred belong to the sender.

CANCELLATION AND CHANGE

When the consumer requests cancellation up to 12 hours before the start of the service, the entire service fee paid is returned to him. In the case of cancellation requests less than 12 hours before the start of the service, 50% of the one-way service fee is refunded. (If the two-way service fee is paid, the return fee is fully refunded) Cancellation provisions are valid for date changes made by the consumer. The consumer shall comply with the service contract rules regarding the service purchased from the Agency; He/she accepts that he/she will respect the life, property and peace of third parties, otherwise he/she cannot receive the service for just cause and has no right to return. In case the relevant bank or financial institution fails to pay the service fee to the Agency due to the unfair or unlawful use of the Consumer's credit card by unauthorized persons after the performance of the Service, the Consumer is responsible for the service fee and the resulting damages.

GENERAL PROVISIONS

The agency is responsible for any mechanical failure, traffic accident, operational disruptions, weather opposition, traffic jams, terrorist incidents, law enforcement practices, etc. As soon as he realizes that he will not be able to carry out your transfer due to reasons, an alternative vehicle will be tried to be provided as soon as possible and / or he will inform otherwise. In the cases we have mentioned above, the refund of the transfer fee, which has been paid for, will be returned to you without interruption.

FORCE

If necessary, this contract will be drawn up in 2 copies and signed by the parties. In case of disputes arising from the contract, the articles of the Road Transport Law No. 4925 are applied. ISTANBUL courts and enforcement offices are authorized for disputes arising from this contract. I have declared that I have read and accepted the contract on behalf of myself and/or the persons I have specified in the reservation form. This is my statement; It is valid even if someone else has executed and/or signed the reservation process instead of myself. As a consumer, I declare that I have read, understood and accepted all of the provisions specified in the "Transfer Sales Agreement" and "Privacy Policy" pages, the responsibility of the accuracy of the information in the reservation form I have sent, the Road Transport Law No. 4925 and the information on the Agency's website.